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Support

We're here to help. Reach out anytime — we usually reply within a few hours.

Contact us

For any questions, issues, or refund requests:

Email: amazonshifthelper@gmail.com Response time: Usually within a few hours (business hours, North America) Languages: English

Refund policy

No questions asked, no hassle.

14-day refund guarantee

If you're not satisfied, email us within 14 days of your purchase and we'll process a full refund. No questions asked.

To request a refund, send an email with:

  • The email address you used to buy
  • What plan you purchased (daily/weekly/monthly)
  • A brief note that you'd like a refund
Refund method: Same payment method used for the original purchase Processing time: Usually 1–3 business days

Common issues & fixes

Most problems have a quick fix.

1
"License required" — can't press Start

Go to the License tab in the popup, paste your key, and click Activate. Make sure there are no extra spaces.

2
Extension doesn't appear in the toolbar

Click the puzzle-piece icon (extensions) in Chrome's toolbar and pin Amazon Shift Helper. The red clock icon should now be visible.

3
Extension doesn't work on a page

The extension only runs on hiring.amazon.ca. Make sure you're on the correct website.

4
I bought the wrong plan

Request a refund (see above) and buy the plan you actually need.

5
Still stuck?

Email us at amazonshifthelper@gmail.com and we'll help you directly.